Terms of Purchase – Leprn

Welcome to Leprn, your trusted source for smart LED lights and outdoor lights—from app-controlled bulbs that set the mood to weatherproof sconces that secure your space. These Terms of Purchase govern your orders, payments, shipping, returns, and refunds when you shop on our website (leprn.com). By placing an order with Leprn, you agree to these terms—designed to ensure transparency and a smooth experience, whether you’re buying smart lighting for your living room or outdoor fixtures for your patio.

1. Order Placement & Confirmation

When you place an order on Leprn, you’re making an offer to purchase our lighting products. We reserve the right to accept or decline your order (e.g., if a smart LED strip light is out of stock, or if there’s an error in pricing/description for outdoor pathway lights).

  • Order Confirmation: Once we accept your order, we’ll send a confirmation email to the address you provided (including your order number, item details, and total amount in United States Dollars (USD)—our only accepted currency). This email is your proof of purchase—please keep it for reference, especially for smart product setup or return requests.
  • Order Changes/Cancellations: You may request to change or cancel your order only within 12 hours of placement (before it’s processed for next-day shipping). To do so, email us at [email protected] with your order number and requested changes (e.g., swapping a smart bulb’s color temperature, removing an outdoor wall light from the order). Once an order is processed (by the end of the day you place it), we cannot modify or cancel it—you may instead use our 60-day return policy after delivery.

2. Payment Terms

All transactions on Leprn are processed exclusively in USD—no other currencies will be honored at checkout, and pricing will not be converted automatically.

  • Accepted Payment Methods: We support major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay. All payments are processed via secure, PCI-DSS compliant third-party providers (e.g., Stripe) to protect your payment information—we never store full credit card details.
  • Payment Authorization: When you place an order, we’ll authorize your payment method for the full order amount to ensure funds are available. The authorization will be captured (charged) once your order is processed for shipping (by the end of the day you place it, for next-day delivery).
  • Payment Issues: If your payment is declined (e.g., insufficient funds, expired card), we’ll notify you via email. You’ll need to update your payment details within 6 hours to avoid order cancellation—failure to do so may result in your order being removed from our next-day shipping queue, delaying your smart or outdoor light delivery.

3. Shipping & Delivery

We offer global free shipping on all orders—no minimum purchase required, no hidden fees, and coverage for every destination worldwide. Our shipping process is tailored to protect delicate lighting products (e.g., glass smart bulbs, thin LED strips) while ensuring timely delivery:

  • Processing & Shipping Time: All in-stock items (e.g., smart LED bulbs, outdoor string lights, motion-sensor wall sconces) are processed the same day you place your order (if ordered before 5 PM ET) and shipped the next business day. Orders placed after 5 PM ET, on weekends, or major holidays (e.g., Christmas, Thanksgiving) ship on the next available business day.
  • Special handling note: Delicate items (like glass smart bulbs or outdoor lights with waterproof seals) receive extra protective packaging (foam inserts, moisture-resistant wraps) but still ship within the next business day.
  • Delivery Time: Once shipped, estimated delivery time is within 5 days to any location. This is an estimate and may be affected by unforeseen factors (e.g., customs clearance for international orders, weather events, remote delivery areas)—we’ll notify you via email if significant delays (over 5 days) occur, especially for time-sensitive needs (e.g., outdoor lights for a backyard event).
  • Shipping Confirmation & Tracking: You’ll receive a shipping confirmation email with a unique tracking number within 24 hours of your order shipping. Use this number to monitor your package’s progress via the carrier’s official website (linked directly in the email)—critical for ensuring your lighting products (which may include fragile components) arrive safely.
  • Address Accuracy: It’s your responsibility to provide a complete, accurate shipping address at checkout (including apartment/unit numbers, correct city/zip codes). If an order is delayed, returned, or lost due to an incorrect/incomplete address (e.g., “123 Light St” instead of “123 Light St, Apt 5D”), you may be required to cover reshipping costs—we’ll notify you via [email protected] if this applies, and we’ll take extra care to repackage fragile items for reshipment.

4. Returns & Refunds

We want you to love your Leprn lighting—but if a product doesn’t meet your needs (e.g., a smart bulb’s brightness isn’t right, an outdoor light’s style doesn’t fit your patio), our 60-day return policy ensures a hassle-free process:

4.1 Eligibility for Returns

To qualify for a return, items must:

  • Be returned within 60 days of delivery (we verify the delivery date via your order’s tracking number).
  • Be in original condition: unused, unopened (if sealed), and undamaged—with all original packaging, accessories, and user manuals intact. This includes:
  • Smart LED products: Original app pairing guides, power adapters, and remote controls (if included).
  • Outdoor lights: Waterproof gaskets, mounting hardware, and warranty cards (if included).

Damages from improper installation (e.g., broken bulb bases from over-tightening), misuse (e.g., submerging non-waterproof lights), or missing parts will disqualify the return.

  • Non-Final Sale Items: Only regular-price products are eligible. “Final Sale” styles (clearly marked on the product page—e.g., discontinued smart LED models, open-box outdoor lights) are non-returnable—this is highlighted before you add the item to your cart.

4.2 How to Initiate a Return

  1. Email [email protected] with:
  • Your order number.
  • The item name (e.g., “Smart RGB LED Bulb,” “Outdoor Weatherproof String Lights”).
  • A brief reason for return (e.g., “Brightness too low for my living room,” “Style doesn’t match my patio decor”)—this helps us refine our lighting offerings.
  • Photos (if helpful): For damage, fit issues, or product defects (e.g., a cracked outdoor light housing, a smart bulb that won’t pair).
  1. We’ll respond within 24 hours with a prepaid return shipping label (free of charge, thanks to our global free shipping policy) and product-specific packing tips:
  • For smart LED bulbs: Use the original foam inserts to prevent breakage during transit.
  • For outdoor lights: Reattach waterproof gaskets to avoid damage to seals.
  1. Pack the item securely (avoid using loose tape on product surfaces), attach the label, and drop it off at the designated carrier location—keep the return tracking number for your records, as we’ll need it to verify delivery to our warehouse.

4.3 Refund Processing

Once we receive and inspect your returned item (typically 3-5 business days after delivery to our warehouse), we’ll issue a full refund in USD to your original payment method.

  • Inspection Focus: For lighting products, we check:
  • Smart functionality (e.g., does the LED bulb pair with the app, do outdoor light sensors work?).
  • Physical condition (e.g., no cracks in glass, intact waterproof seals).
  • Completeness (e.g., all accessories and manuals are included).
  • Refund Timeline: Refunds take 5-10 business days to appear in your account—this depends on your bank or payment provider’s processing times. If you don’t see the refund after 10 days, contact your bank first (delays often happen on their end), then email [email protected] for assistance.
  • Refund Exclusions: We do not refund gift wrapping fees (if added at checkout) or third-party charges (e.g., bank transfer fees). Original shipping costs are non-refundable—but since we offer global free shipping, this rarely applies.

5. Product Availability & Pricing

  • Availability: All lighting products on our website are subject to stock constraints. If an item you ordered (e.g., a popular smart LED strip, a sell-out outdoor sconce) becomes out of stock after purchase, we’ll notify you via email within 2 business days and offer two options: (1) a full refund in USD, or (2) a pre-order for the item (if restock is available, with next-day shipping once in stock, and priority processing to make up for delays).
  • Pricing Accuracy: We strive to display accurate prices (in USD) for all smart and outdoor lights, but errors may occur (e.g., typos, system glitches). If we identify a pricing error on your order, we’ll contact you within 24 hours to confirm whether you’d like to proceed with the corrected price or cancel the order for a full refund.

6. Limitation of Liability

Leprn is not liable for:

  • Delays in shipping/delivery caused by factors beyond our control (e.g., customs holds, carrier strikes, weather—especially impactful for outdoor light deliveries).
  • Damages to items during shipping (we’ll replace or refund damaged lighting products per our return policy—just email [email protected] with photos of the damage).
  • Errors in order details (e.g., incorrect color temperature for a smart bulb, wrong size for an outdoor light) caused by incorrect information provided at checkout.
  • Loss of use or indirect damages (e.g., missed events due to delayed outdoor light delivery) related to delayed or returned orders.

Our total liability for any claim related to your order shall not exceed the total amount you paid for the affected item(s) in USD.

7. Contact Us

If you have questions about these Terms of Purchase, your order (e.g., tracking a smart LED bulb, returning an outdoor light), or refunds, please reach out to our team:

Email: [email protected]